It's simple. If you have a PC problem and yet you can still connect to the internet, we may well be able to help. There's no charge if we can't help!
Since writing my first program decades ago, I've worked nationally and internationally, consulted for major corporations, and collaborated with major companies to create PC solutions. My solutions are both for businesses and consumers. I'm confident yet humble, naturally curious, and always striving to sharpen my skills.
